Privacy Policy

Privacy Policy | Updated: 02/25/25

At REFRIGology Online Training by Nexus Refrigeration, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We collect the following types of information:

  • Personal Information: When you create an account, purchase a course, contact us, or choose to pay using ACH, we may collect your name, email address, billing information, and—if applicable—your bank account details (including routing and account numbers) necessary for processing ACH transactions.
  • Usage Data: We collect data on how you interact with our website, such as pages visited, time spent, and actions taken, to improve your user experience.
  • Cookies: We use cookies to enhance site functionality and track analytics. See our Cookies Policy for more information.

How We Use Your Information

We use your data for the following purposes:

  • To provide and improve our services, including course access and platform functionality.
  • To process payments and fulfill transactions: For ACH transactions, your bank account information is securely transmitted to our payment processor, Stripe. REFRIGology does not store your bank account details on our servers. All ACH transactions are processed in accordance with applicable banking regulations and NACHA guidelines.
  • To communicate with you about account updates, course notifications, and promotional offers.
  • To analyze site performance and improve our content and user experience.

How We Protect Your Information

We take appropriate measures to protect your data, including:

  • Secure storage and encryption of personal and payment information.
  • Limiting access to your data to authorized personnel only.
  • Regular security audits and updates to safeguard our systems.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data:

  • With trusted service providers to process payments (including ACH transactions) or deliver platform features.
  • To comply with legal obligations or enforce our Terms and Conditions.
  • In the event of a business transfer, such as a merger or acquisition.

Your Choices

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You have the right to:

  • Access and update your personal information through your account settings.
  • Opt out of marketing emails by clicking the unsubscribe link in our messages.
  • Disable cookies in your browser settings, though this may affect site functionality.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing personal information.

ACH Transactions

For customers opting to use ACH as a payment method, you will be required to provide your bank routing and account numbers. This information is securely transmitted to our payment processor, Stripe, and is used solely for processing your ACH transactions. For ACH transactions, the legal name used is Nexus Refrigeration. Nexus Refrigeration does not store your bank account details on our servers. By choosing ACH as your payment option, you authorize Nexus Refrigeration to initiate ACH debit transactions from your bank account in accordance with the terms provided by Stripe and applicable banking regulations, including NACHA operating rules. Please note that ACH transactions may take several business days to process. If you have any questions or concerns regarding ACH payments, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website signifies your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through Intercom Chat or email us at refrigology@nexusrefrigeration.com.

Thank you for trusting REFRIGology Online Training by Nexus Refrigeration. We are committed to ensuring your privacy and security while using our platform.