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Refund and Returns
Refunds and Returns Policy
At REFRIGology, we are committed to providing high-quality online training courses and resources. We understand that questions regarding refunds and returns may arise. Please review our policy below and contact us with any concerns.
Refund Eligibility
Due to the digital nature of our courses, all sales are considered final. However, we are here to assist if you encounter issues with your purchase. Refund requests will be evaluated on a case-by-case basis at the sole discretion of our sales and support team.
How to Request a Refund
If you have questions about refunds or returns, please reach out to our sales and support department by:
- Using the Intercom Chat feature on our website for quick assistance.
- Emailing us at support@nexuso.kinsta.cloud with your order details and the reason for your refund request.
- Providing any additional information to help us address your concerns.
Additional Notes
- Refund requests must be submitted within 14 days of purchase to be considered.
- Approved refunds will be processed to the original payment method within 5-7 business days.
- Access to course materials may be revoked if a refund is granted.
Contact Us
We encourage you to contact our sales and support team for guidance on selecting the right courses or resolving any issues with your purchase. Your satisfaction is important to us, and we’re here to help ensure you have a positive experience with REFRIGology. Reach out to us through Intercom Chat or email us at support@nexusrefrigeration.com.
Thank you for choosing REFRIGology for your training needs!